As a Senior Supply Chain Associate in IDEXX's Westbrook distribution center, you will be the point of contact for a receiving doc and support with a variety of tasks including receiving our products, and pick, pack, load, and shipping of our products to national customers and distribution centers. You will ensure accuracy of documentation and shipments, troubleshoot and resolve issues as required while maintaining a clean, orderly, and safe warehouse and environment. This is a position where you will be heavily involved in all processes.
Exceeding customer expectations is one of our guiding principles at IDEXX. Our credibility as a company relies on our ability to deliver quality products to our customers on time and with no disruption to their business. IDEXX’s Worldwide Operations Team works to meet this challenge each day with a global network of distribution hubs and a focus on efficiency, regulatory compliance, and continuous improvement.
This is a full-time, 1st shift position, Monday-Friday.
Primary Duties and Responsibilities
May be responsible for any or all of the following:
Picks, packs, loads and ships products to national and international customers and distribution centers
Prepares documentation and products, ensures accuracy of documentation and shipments, and troubleshoots and resolves issues as required
Assists with or coordinates international shipping; reviews, reconciles and approves all incoming international vendor bills
Maintains a clean, orderly and safe warehouse and environment
Investigates and resolves inventory inaccuracies and provides root cause analysis and recommendations for corrective actions
Supports inventory processes, solutions and strategies for the continuous improvement of inventory accuracy and order fulfillment quality; includes cycle counts, data entry, tracking, reconciling, documenting and reporting
Moves and stores equipment, raw materials and inventory for internal and external customers
Supports instrument repair process including daily and routine shipping and receiving; tracks incoming and repaired materials, assuring system and operational readiness for the repair of instruments
Administers instrument repair and field replacement programs, coordinates all failure analysis and reports, issues periodic reports on outstanding deliveries for inbound and outbound units, and coordinates all field returns, worldwide
High School diploma or equivalent combination of education and experience required. Associates degree or equivalent preferred.
Required Skills and Abilities
Ability to work well under pressure and tight time constraints
Ability to effectively function in a team environment
Ability to prioritize work and handle multiple tasks simultaneously
Good computer skills and knowledge including SAP, Microsoft Word and Excel preferred
Excellent customer service skills
Ability to work flexible hours
Able to follow all Standard Operating Procedures (SOPs) and applicable ISO regulations
Able to properly lift up to 70 pounds; ability to move up to 100 pounds with assistance
For distribution and material handling work: Certificate to operate a forklift may be required; certificate to work with hazardous materials may be required; knowledge of export documentation and international traffic may be required; previous experience with dangerous goods is preferred; knowledge of customs rules, regulations and export documentation preferred
Ability to lift 50lbs.
Normal warehouse environment where protective clothing may be required
Moderate to high noise level
While performing the duties of this job, the employee occasionally works near moving mechanical parts and can be exposed to risk of electrical shock.
We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let’s pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws