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Inside Sales Representative - located in CST or MST

Dechra Veterinary Products

Last Updated: 5/26/21

Job Description

Job Purpose

As a people first values-based culture, we provide free weekly wellness sessions focused on our employee's physical and mental wellbeing, and flexible work arrangements. We offer a generous employer 401k match and an employee stock purchase plan for long-term financial wellness. Our full array of health, financial and voluntary benefit programs are what you would expect from a recognized Best Place to Work.

The Inside Sales Representative (ISR) drives the sale of Dechra products through assigned Dechra Territory Managers (TM’s) and Distribution Sales Representatives (DSR’s) to achieve Dechra’s shared goals. The ISR builds trusting relationships with new and existing DSR’s in order to sell Dechra’s high quality products to companion animal veterinary clinics. The ISR works closely with their respective TM’s to educate DSR’s, ensure effective and timely call-center trainings, conduct joint field visits and attend local and regional VMA trade shows.

The ISR is a product line sales expert and relationship builder with stellar communication skills including active listening. He/she is an effective trainer and leads by example, modeling effective sales of Dechra products for DSR’s and distribution ISR’s. The ISR builds and maintains territory plans and demonstrates flexibility to quickly adjust the plan to meet changing market conditions and meet or exceed annual goals.

Job Requirements

  • Maintain proficient product knowledge on Dechra products and competitive products.
  • Monitor sales activities: calls completed, number of clinics reached, number of orders etc.
  • Maintain detailed customer call notes in
  • Develop pre-call plans for each outbound call including a well-defined commitment objective, reaching an average of 100 accounts per week
  • Maintain a well develop sales process that supports getting to the decision maker, exploring needs and closing the sale.
  • Provide competitive intelligence to Dechra management and suggested solutions to those competitive activities.
  • Maintain initiative by shifting priorities as needed, sharing best practices and having a sense of urgency.
  • Build deep relationships through interpersonal relationships with hospital staff members, doctors and distributor agents by listening to needs of the customer.
  • Maintain good reporting for: expenses, bi-annual field activities and internal communications.
  • 2+ years of sales experience (animal health sales experience preferred).
  • Demonstrated success at increasing top line revenue sales.
  • Superior listening and communication skills.
  • Problem solving skills.
  • Experience working in a fast paced environment.
  • Demonstrated basic computer skills.
  • Other duties as requested.

Strategic Selling Skills
Product and Industry Knowledge
Problem Solving
Customer Service
Tactical Sales Skills

Behavior and Values

(D) Dedication - committed to delivering excellence
(E) Enjoyment - enthusiastic and results driven
(C) Courage - able to take calculated risks
(H) Honesty - honest with a high level of integrity
(R) Relationships - team player
(A) Ambition - willing and able to go the extra mile

Commitment to ensuring projects are completed correctly
Highly organized and detail oriented

College degree preferable

Knowledge and Experience
Demonstrate strong analytical & organizational skills with the ability to handle multiple tasks and prioritize
Must be a team player with flexibility to get any task completed
Mandatory to have solid interpersonal skills and be adaptable
Excellent computer skills (MS Office) and an ability to pick up new systems & software
Experience with
Familiar with data analysis, management and manipulation techniques
Excellent computer skills (MS Office) and an ability to pick up new systems & software

Additional Details: Occasional travel may be required.

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Company Details

Overland Park, Kansas, United States
Dechra Veterinary Products, with headquarters in Manchester, England is a leader in specialized pharmaceuticals for the companion animal and equine markets. Dechra's US subsidiary located in Overland Park, Kansas is rapidly expanding to meet demands for key products under development.