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(Archived) Account Manager Animal Health

Last Updated: 6/16/21

Job Description

Smiths Medical is hiring an Animal Health Account Executive to sell our full product line within the Southeastern United States.

The Animal Health Account Executive’s primary responsibility is to sell our SurgiVet product line as well as Smiths Medical products into universities, veterinary schools and research facilities as well as partner with veterinary distribution parters throughout NC, SC, GA, AL and FL. The idea candidate would live in the Atlanta, Jacksonville or Gainesville areas.

Smiths Medical has a positive impact on someone’s life around the world every minute of every day. In fact, over 240 people every minute benefit from a Smiths Medical product. Join us and grow your career while being a part of our continued success! We offer a fun, fast-paced, inspiring, and collaborative work environment with opportunities to learn and contribute at all career levels. Innovation is part of who we are, with industry-leading products across a broad spectrum of medical device categories and a strong new product development pipeline.

  • This position represents the Company directly to customers and the general public in an ethical and consistently reliable manner
  • Actively engage prospects and assess their needs, qualifies appropriately, and align Smiths Medical solutions with needs to achieve and exceed territory targets. Builds trusting relationships with customers that encourage them to fully describe their needs.
  • Works very closely with qualified medical professionals in veterinary hospital settings, universities, vet schools and research facilities to gain a thorough understanding of the customer’s business to configure an appropriate solution
  • Partner and align with Smiths clinical resources, Strategic Business Manager, account executive counterparts, and all other appropriate stakeholders proactively and throughout the sales process to maximize Smiths share of wallet and customer experience. Utilize resources to penetrate new store accounts, expand same store accounts, and create customer loyalty.
  • Provides after sales service and support to maintain positive customer relationships and identify other revenue growth opportunities. Current customers are to be maintained with a regular cadence to support current business, sustain relationships, and monitor results and satisfaction with our products and solutions
  • Responsible for submitting a variety of reports, including contact and accounts lists, as well as business plans to the Regional Manager in a timely and accurate manner. Maintaining and updating CRM for sales funnel and field activities completed on a daily basis. Plan prospecting and all other efforts carefully to maximize return and increase sales.
  • Drive results across multiple product categories to meet and exceed assigned territory fiscal revenue and margin goals.
  • Work with established Company customers within an assigned territory to best utilize Company products and services for the greatest solutions to customers and their patients. Solutions to customers includes the following areas: Clinical, Financial, Reimbursement, Service, Quality, and Reliability.
  • Work collaboratively with account executive counterparts, clinical support, and Strategic Business Manager to maximize Smiths share of wallet and customer experience. Utilize resources to penetrate new store accounts, expand same store accounts, and create customer loyalty.
  • Prospect for new customers in both same store and new store accounts who will gain the greatest potential utilization and benefit from Company products and services. Develop robust relationships at the account level at both financial and clinical buyer levels to maintain/grow assigned portfolio.
  • Consistently work to improve personal knowledge and sales skills to become of greater value to current and potential customers and to the organization. Maintain clinical knowledge in relevant areas including trends, clinical milestones, and journal articles. Develop proficiencies within market knowledge and competitive intelligence.
  • Maintain accurate and up-to-date records of business dealings within assigned territory and submit required reports to the Regional Business Manager in a timely and accurate manner. Reports include, but are not limited to: territory customer records, sales updates and forecasts, weekly expense reports, monthly reports, and annual business plans, all managed through the Company CRM.
  • Work through the sales process to ensure all KBAs are achieved and documented in CRM for all opportunities
  • Within established Company policies and procedures incumbent must use extensive creative decision making and planning skills in order to accomplish goals. However, incumbent is accountable for final results and profitability of their assigned territory.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

  • Degree in Business and/or education/experience equivalence with above average GPA.
  • 3 plus years of outside sales experience; business to business or veterinary experience preferred.
  • Proven expert prospecting, selling and negotiating skills in the medical device or related industry, including networking and partnering
  • Some knowledge of Company and competitor products
  • Computer skills for practical use with Email, PowerPoint, Microsoft Office platform
  • Training skills required to effectively train customers and demonstrate Company products and services.
  • Effective and creative customer problem solving skills
  • Proven effective verbal, written, and presentation communication skills
  • Demonstrated analytical and financial skills to identify patterns and draw conclusions from data and correlate data with business needs. Experience in CRM software.
  • Knowledge of medical device or related industry sales and marketing policies and procedures, reimbursement/financial protocols, and an understanding of customer business.

In addition to a competitive compensation package, Smiths Medical offers a comprehensive benefit package including Medical, Dental, Vision, car allowance, 401K and much more!

Company Details

Minneapolis, Minnesota, United States
Smiths Medical offers a line of veterinary specific medical devices under the SurgiVet® brand that are recognized globally for their contributions in enhancing animal medicine. These devices are used in veterinary clinics, universities, and specialty areas such as zoos and aquatic centers around the world.