Insights Manager

Key responsibilities:

• Responsible for all elements of project management within the context of syndicated and custom, primary marketing research
• Manage all phases of client survey research engagements including designing and writing screeners and questionnaires that address study objectives and adhere to project specifications
• Assist in the development of proposals
• Data-processing activities including design tabulation/analytical plans and data output QA while also adding value to the research findings
• Data collection management, with client contact
• Ensure that each project stays on schedule and within budget while adhering to the data quality standards
• Planning, organization, and creation of research reports with a storytelling approach that address business issues, with salient insight and recommendations for client
• Serve as liaison with clients to answer questions or concerns regarding the progress of studies
• Continuously improve and establish work-flow processes through efficiency and/or automation
• Presentation of results, with consultative dialogue, address client questions that may arise from the recommendations contained in the client deliverables
• Client relationship management

Qualifications:

• BS/BA required with major in relevant field
• 5-8 years full-time experience in marketing research or related field
• Advanced knowledge in MS-Excel and MS-PowerPoint
• Understanding of the principles of study design and statistical analysis required
• Experience programming surveys and running tabulations using software (e.g., Survey Gizmo, Qualtrics, etc.)
• Animal Health or Pet Care Industry experience is preferred but not required
• Able to effectively communicate and exhibit professional demeanor
• Critical thinking ability; skilled in questioning results and taking the initiative to investigate the "why"
• Able to work in a fast-paced environment and juggle multiple deadlines
• Strong attention to detail and commitment to superior quality work
• Excellent written and oral communication skills; collaborative team member
• Emotional intelligence
• Problem-solving
• Active listening
• Great work ethic

In addition to the above skills and experience, we look for a strong cultural fit. We seek fellow employees who are passionate about providing companies with data and insights to help them make critical decisions. We seek employees who are comfortable speaking their mind in the name of getting deeper insights for clients. And we prefer teammates who are entrepreneurial and inspire new and better ways to do things, from new research techniques to internal processes. Lastly, employees fit best when they are nice people.

TRC headquarters are located in High Point, NC, but all employees work remotely.