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Last Updated: 6/05/21

Job Description

The Lead Operator is responsible for leading daily operations in a process area and ensures compliance with all site operating, Quality, cGMP, and safety procedures associated with manufacturing of bulk medicated feed additives (MFA).


  • Serves as a leader by communicating, maintaining schedule awareness, being decisive, continuously learning, and leading others.
  • Exercises sound judgement to make shift decisions independently, ensuring follow up with management.
  • Drives the Lean Standard Work Culture:
    • Update the metric board at the end of each shift.
    • Lead shift hand off meeting
    • Oversee/participate in maintenance activities when facility has downtime
    • Ensure Batch Record review with having 100% right the first time.
  • Ensures housekeeping is being completed.
  • Evaluates process and production situations effectively and makes sound decisions.
  • Understands and facilitates environmental compliance.
  • Retains knowledge and is able to take readings, startup and shutdown equipment, recognize problems, follow cGMP, perform equipment cleanings, as needed.
  • Performs minor disassembly and reassembly of equipment, as needed.
  • Ensures GMP requirements are followed and communicate any GMP issues quickly and accurately. Performs advanced troubleshooting and problem resolution and provides direction to operators when production lines are down.
  • Facilitates process improvement ideas.
  • Leads in the training new operators and pairing of trainee and trainer. Ensures operators are trained on appropriate task / equipment.
  • Delivers training on SOPs and Standard work.
  • Maintains strong engagement in the production area(s).
  • Follows and enforces all safety rules. Coaches others to do the same through normal operations and unusual situations.
  • Plans and coordinates activities with maintenance, other shifts and other departments within the facility.


Applicants are required to have a high school diploma or equivalent (GED). 5+ years directly related experience and/or training or equivalent combination of education and experience is required.


Applicants must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Demonstrated knowledge in relevant technical areas. Solid understanding of manufacturing processes, equipment and facilities.
  • Demonstrated understanding of manufacturing operations in the pharmaceutical/bio-technology industry.
  • Strong verbal and written communication skills. Can articulate issues and solutions to the team.
  • Ability to clearly convey ideas, instructions, or directions.
  • Can effectively interact and collaborate with team members. Demonstrates respect for others and encourages team participation.
  • Ability to maintain a positive attitude, high level of enthusiasm, and a solid commitment to both personal and company objectives.
  • Ability to effectively lead others.
  • Can analyze problems and provide support in determining appropriate corrective and preventative actions, with minimal assistance.
  • Capable of simultaneously managing multiple assignments.
  • Prioritizes own work. Flexible and responsive to changes.
  • Demonstrated history of regular and predictable attendance.
  • Computer proficiency with email; internet/online training; and working knowledge of Microsoft Office.

PHYSICAL POSITION REQUIREMENTS: The work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to accomplish moderate lifting, repeatedly move up to 55 lbs.
  • Regularly required to sit, stand, bend, reach and move about the facility.
  • Ability to operate a fork truck safely and efficiently.
  • Bending, stooping, squatting, pushing and pulling can also be expected.
  • Specific vision abilities required include close vision, distance vision, peripheral vision and depth perception.
  • Use of required personal protective equipment is required.

Full time



Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at [Register to View] to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at site, or (2) via email to/from addresses using only the Zoetis domain of [Register to View] In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Company Details

Parsippany, New Jersey, United States
Zoetis discovers, develops, manufactures and commercializes medicines, vaccines and diagnostic products, which are complemented by biodevices, genetic tests and precision livestock farming. Zoetis serves veterinarians, livestock producers and people who raise and care for farm and companion animals in more than 100 countries.