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(Archived) Director/GM - B2B Healthcare Services

Last Updated: 6/05/21

Job Description

Our Opportunity:

Chewy is hiring a Director of B2B Healthcare Services to lead our Healthcare Services team in Dania Beach, Florida. The Director of B2B Healthcare Services will own the business, growth strategy, category P&L ownership, and continuously drive innovation to stay ahead of the competition. The Director of B2B Healthcare Services will be a team leader and mentor in a high-pace environment demanding clear and effective leadership.

What You'll Do:

  • Build and develop the B2B Healthcare Services group to launch significant initiatives in 2021
  • Work in conjunction with the VP Healthcare Services to develop short term and long term goals of the B2B Healthcare services
  • Ensure B2B Healthcare services is planning and delivering on all key P/L Metrics
  • Negotiate high stakes and complex partnerships across key accounts, such as: Veterinary Corporate Groups, Buying Groups Large hospitals.
  • Develop and execute overall services offering strategy to maximize revenue, new clinics acquisition and engagement.
  • Collaborate with cross-functional partners across businesses to execute the strategy effectively.
  • In collaboration with other Healthcare verticals, develop strategies for increasing vendor support and buy-in B2B strategy.
  • Oversee high-level direction and approve tactical, administrative, and operational policies to ensure achievement of objectives.
  • Think Big and Innovate new service concepts to increase sales and adoption.
  • Interject new insights and ideas for improving customer experience and improving financials while holding true to Chewy fundamentals

What You'll Need:

  • BS/BA in General Management or Economics/Finance (preferred MBA/MS in General Management/Finance)
  • Minimum of 8-10 years in Animal Health (Both B 2 B and B 2 C) with experience in, but not limited to: Account management, product management, project management, financial analysis and marketing.
  • 5+ years leading teams & cross-functional projects
  • In depth experience and understanding of the veterinary profession in the US
  • Experience with launching new products/services to veterinarians
  • Strong understanding of the overall pet care industry and recent trends
  • Ability to think and react in a high-energy, fast-paced environment
  • Track record of taking ownership and driving results in a data-driven, fast-paced environment
  • Experience with financial analysis and modeling
  • Experience in B2B2C (pet owners)
  • Entrepreneurial mindset
  • Position requires some travel


  • DVM degree is a strong plus
  • History of working with Veterinary Corporate Groups
  • Ability to synthesize large quantities of and complex data into usable/actionable information
  • Strong interest in new technologies

Company Details

Dania, Florida, United States
Chewy is revolutionizing the pet industry as one of the fastest growing e-commerce retailers of all time. We offer a convenient way to shop for pet supplies within a highly personalized experience that's fueled by superior customer care. Headquartered in South Florida and Boston, our team of over 17,000 members-dispersed across our customer service centers, corporate offices and fulfillment center...