Job was saved successfully.
Job was removed from Saved Jobs.
Last Updated: 6/12/21

Job Description

POSITION SUMMARY

The primary responsibility for this position is to Manage the Inovo Process for a group of Zoetis customers. These customers will be located throughout the US. Their goal will be to sustain our ranking as the Best in Class Customer Service Program.

POSITION RESPONSIBILITIES

· Manage the Hatchery Inovo Process on behalf Zoetis in an assigned territory of 5-7 hatcheries

· Administer the Preventive Maintenance Program for 12-15 commercially placed devices

· Manage the Zoetis Operator Training Program for 25+ people (customer employees)

· Facilitate the vaccine and sanitation preparation program for all Zoetis Devices

· Assist with the execution of the Zoetis Process Evaluation Program

· Zoetis lead for all communication with hatchery management

· Principle for collecting and reporting all hatchery information within Zoetis CRM System

· Lead the Process Evaluation Program within the assigned territory

· Zoetis lead for all communication with hatchery management

Assist the Territory Managers with new hire training program

Key role in the mentoring, coaching and the development of Field Service Specialist

Assist the Territory Manager with the Inovo Process Audit Program.

Develop and implement Annual Hatchery Improvement Plans.

Proven skills in interpreting and communicate Hatchery Air Plating Program results.

Monitor, evaluate and interpret Egg Residue Breakout analysis with hatchery management.

Assist with all aspects of installation of new devices in customer facility

· Complete all relevant reporting forms and procedures including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle and equipment maintenance within assigned time period.

· Follow all safety/precautionary procedures.

· Regular communication with supervisor

EDUCATION AND EXPERIENCE

· Typically requires a Bachelors degree in poultry science or related field. Experience may be considered in lieu of educational requirement

· Normally requires greater than 5 years of related experience.

TECHNICAL SKILLS

· Bilingual (English/Spanish) preferred

· Proven Mechanical Aptitude

· Proficient organizational skills

· Self-motivator and self starter

· Strong critical thinking problem solving, judgment, and initiative

· Effective communication skills are necessary to interact directly with multiple levels of customer management

· Basic computer skills using Word / Excel / and Outlook

Proven skills in interpreting and communicate Hatchery Air Plating Program results.

PHYSICAL POSITION REQUIREMENTS

· Majority of work is done in a hatchery where exposure to potentially hazardous environment is possible.

· Heat and Humidity above average is common

· Available for unsocial work hours due to On-Call work beyond 40-hour work week (week-nights/weekends/Holidays) to respond to customer emergency calls (via telephone and face-to-face)

· Lift more than 25 pounds

· Travel 60-80% of the time.

Full time

Regular

Colleague

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at [Register to View] to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of [Register to View] In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.



Company Details

Parsippany, New Jersey, United States
Zoetis discovers, develops, manufactures and commercializes medicines, vaccines and diagnostic products, which are complemented by biodevices, genetic tests and precision livestock farming. Zoetis serves veterinarians, livestock producers and people who raise and care for farm and companion animals in more than 100 countries.