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(Archived) IT Solution Partner, Device and Diagnostics R&D

Last Updated: 8/05/21

Job Description

Position Summary:

  • This role supports R&D teams responsible for discovery and development of novel Biodevice, Diagnostic and Precision Animal Health solutions supporting animal health. R&D colleagues in these areas engage in a variety of hardware, software, assay and algorithm development activities. The Solution Partner assisting these teams will work to provide and maintain R&D systems that support device development (e.g. CAD, CFD, PLM, Agile, ELN, material inventory, data visualization and analytics and data science platforms). In this role, the successful candidate will:
  • Develop strategic and tactical solutions in support of assigned functional lines (e.g. Biodevices, Diagnostics and Precision Animal Health) as well as across VMRD and Zoetis, where applicable
  • Apply business analysis to gather and refine ideas with estimates for New Demand projects to enable selection, prioritization and execution of projects that align with strategic and tactical priorities
  • Manage project execution to deliver solutions manner to meet established timelines
  • Manage finance components such as contracts, purchase order and accruals associated with projects to ensure projects meet approved budgets and conform to financial/legal requirements
  • Communicate IT-related information to colleagues in assigned functional lines as required
  • Coordinate with ITS Support and Engineering to help resolve tickets that are not covered by standard support queue resources (e.g. Level 3 or 4 tickets)


  • Liaise effectively between R&D and IT colleagues by translating both scientific and technical issues in a manner that is accessible to both
  • Consult with both R&D and IT colleagues to accurately estimate project complexity and technical dependencies to define project backlog
  • Lead projects to successful conclusions by actively managing project backlog and sprint execution to meet expected deadlines
  • Demonstrate sufficient understanding of pertinent device and diagnostic technology and software (e.g. Jira, JAMA, SolidWorks, ORCAD, Electronic Component Design) to support R&D colleagues using these applications
  • Build effective project teams by use of active facilitation techniques to build consensus and resolve disputes
  • Perform business analysis to document user requirements and other project deliverables as required to ensure successful delivery
  • Manage contractual and financial project elements
  • Delegate relevant technical and business tasks to the appropriate resources as required


  • 5-8+ years in a similar role supporting IT and business collaboration around device development
  • Bachelor’s degree in relevant field (IT, device, scientific field of study)
  • Prior experience implementing and supporting IT systems in a device-focused R&D environment is preferable
  • Prior experience with business analysis associated with device-based projects is preferable

Travel Requirements: Minimal, 0-5%

Full time



Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at [Register to View] to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at site, or (2) via email to/from addresses using only the Zoetis domain of [Register to View] In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Company Details

Parsippany, New Jersey, United States
Zoetis discovers, develops, manufactures and commercializes medicines, vaccines and diagnostic products, which are complemented by biodevices, genetic tests and precision livestock farming. Zoetis serves veterinarians, livestock producers and people who raise and care for farm and companion animals in more than 100 countries.