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Sr. IT Business Analyst, Regulatory Affairs


Last Updated: 5/05/21

Job Description

Position Summary

Reporting to the R&D T&D Regulatory Senior Manager, this role will be responsible for providing assistance with the business analysis needs of the T&D solutions portfolio needed to support the VMRD Global Regulatory Affairs function, as well as being part of the team that provides operational support to the in-line applications of that customer area. As a part of these activities, this individual will need to manage relationships with VMRD Global Regulatory Affairs and Veterinary Medical Information & Product Support (U.S. Customer Care) leadership to ensure solutions are delivered on time and aligned with business strategy.


Global Regulatory Solutions:

  • Work with other team members in providing global regulatory systems to Regulatory Affairs and Customer Care colleagues
  • Work across Regulatory Affairs and Customer Care lines to provide solutions that provide the most efficient and cost-effective regulatory services
  • Collaborate closely with Regulatory Affairs and Customer Care business partners to understand emergent regulatory business requirements and assign priorities
  • Perform requirements elicitation, validation, and create appropriate documentation
  • Review solution design to ensure it meets business needs
  • Provide input for strategic outlook for regulatory solutions architecture
  • Develop logical data model to meet the business data requirements and collaborate with the Technical & Data Services team in developing the physical data model
  • Manage concurrent projects and ensure each assigned project is carried out in accordance with T&D SOPS, on time, within budget and within scope
  • Assist in the planning, budgeting, and manage resources required for assigned projects and support work
  • Perform application knowledge transfer to primary support team prior to launch

Global VMRD Regulatory Support:

  • Use knowledge of Global Regulatory application portfolio to help provide Level 2 support to the systems and interface with primary applications support team
  • Assist with periodic tasks required for that the Global Regulatory applications portfolio, such as application upgrades or changes in foundational elements of said application



  • Bachelor’s degree related to information technology and/or computer science, or equivalent combination of education and work experience

Experience (at least 3 years of experience in the following areas):

  • Business process analysis and design; ability to translate business needs into technical requirements
  • Clear understanding of software development lifecycle and application support; Project Management; Working knowledge of networking and systems design
  • Familiarity with system development methodologies
  • Experience in a global R&D and/or Regulatory environment, with the ability to manage and prioritize projects and resources concurrently
  • Experience in managing and supporting custom or packaged implementation projects with experience delivering to a global user base
  • Validated system compliance experience/knowledge
  • Experience working in global international environment
  • Knowledge of pharma/animal health business activity

Skills & Competencies:

  • Excellent written and verbal communication skills
  • Experience with system prototyping tools
  • Customer focus
  • Strategic thinking and analytical skills
  • Negotiation skills
  • Demonstrated interpersonal and leadership skills, with ability to work in a matrix organization, managing multiple stakeholders
  • Managing systems development lifecycle
  • Understanding solution architecture
  • Business process analysis & design
  • Validation and change control pertaining to computer information systems
  • Waterfall and agile methodologies

Full time



Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at [Register to View] to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at site, or (2) via email to/from addresses using only the Zoetis domain of [Register to View] In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Company Details


Parsippany, New Jersey, United States

Zoetis discovers, develops, manufactures and commercializes medicines, vaccines and diagnostic products, which are complemented by biodevices, genetic tests and precision livestock farming. Zoetis serves veterinarians, livestock producers and people who raise and care for farm and companion animals in more than 100 countries.