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Quality Audit Support Specialist


Last Updated: 5/06/21

Job Description

Position Summary

The Quality Auditor support position is responsible for conducting assigned internal and external audits in alignment with the Zoetis policies and strategies, applicable regulations and internal procedures. This position will also work with suppliers and service providers to investigate complaints, non-conformances and significant changes as well as obtaining quality information/documentation to support qualification activities. The Quality Audit Support Specialist will also be responsible for providing support during and after site regulatory inspections.

Position Responsibilities

  • Plan and conduct assigned quality assurance audits of Zoetis suppliers and contract service providers
  • Plan and conduct assigned quality assurance audits of Lincoln Operations
  • Write audit reports with findings and action items and identify their significance
  • Lead discussions and conduct formal investigations, as needed, with suppliers to address non-conformances, complaints and significant changes
  • Work with Lincoln Operations Subject Matter Experts and Suppliers to coordinate and collect needed quality information/documentation for qualification
  • Support activities to assign risk level and audit type to Lincoln Operations Suppliers
  • Support continual improvement in the auditing and inspection systems
  • Provide guidance on issues such as deviations and non-conformances resulting from an audit or regulatory inspection
  • Keep current with company policies, industry guidelines/standards, and government regulations
  • Support other quality systems and projects as needed
  • Travel up to 30% of the time

Education and Experience


  • Undergraduate degree in engineering, science, or other degree with applicable experience
  • 3-5 years related experience. The related experience should be in one or more of the following disciplines: Quality Assurance or Sterile and Non-Sterile Manufacturing
  • Familiarity with USDA, FDA, EU, and foreign regulatory laws


  • 1-3 years of relevant experience in auditing, Animal Health/ Pharma industry
  • >5 years related experience. The related experience should be in one or more of the following disciplines: Quality Assurance or Sterile and Non-Sterile Manufacturing

Relevant advanced degree or training/certificate in auditing preferred

Technical Skills and Competencies

  • Quality orientation and high attention to detail
  • Strong working knowledge of cGMPs (Pharmaceuticals & Vaccines)
  • Exceptional communicator with strong persuasion skills and presentations
  • Excellent analytical skills and the ability to access and resolve difficult compliance situations
  • Demonstrated ability to troubleshoot and reach targeted conclusions
  • Excellent interpersonal effectiveness and communication skills (written and oral) required to interface with Zoetis suppliers and across departments, sites and management levels
  • Proven ability to operate in an independent manner and manage multiple projects at one time
  • Proven ability to lead high visibility and multi-disciplinary investigations and projects
  • Proficiency in English

Physical Position Requirements


Full time



Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at [Register to View] to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at site, or (2) via email to/from addresses using only the Zoetis domain of [Register to View] In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Company Details


Parsippany, New Jersey, United States

Zoetis discovers, develops, manufactures and commercializes medicines, vaccines and diagnostic products, which are complemented by biodevices, genetic tests and precision livestock farming. Zoetis serves veterinarians, livestock producers and people who raise and care for farm and companion animals in more than 100 countries.