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(Archived) Director of Courier and Logistics

Last Updated: 11/14/20

Job Description

Role Description

Zoetis Reference Laboratories is a new national veterinary clinical diagnostic laboratory network. We are focused on revolutionizing the reference laboratory space for companion animals. We are a team of friendly, motivated and highly collaborative business and veterinary professionals looking for a top tier professional to join our growing team.

As the Director of Courier and Logistics you will lead and manage company-wide logistics for our growing national reference laboratory network. This includes multiple local market couriers and national logistics. This is an exciting opportunity to join a rapidly growing business with full exposure to all levels of our team.

Responsibilities and Duties

  • Develop, implement and optimize a national logistics and courier platform, including internal team and external partners.
  • Build and lead a lean, high-performing team to run national courier and logistics operations.
  • Negotiate and manage relationships with local and national courier and logistics providers. Includes UPS & FEDEX, national and local courier providers, and commercial airline logistics.
  • Work closely with customer-facing team, laboratory operations and clinical leadership to meet or exceed all courier and logistics requirements. Includes planning and scheduling appropriate modes of delivery based on customer and laboratory needs.
  • Oversee customer support for all things related to the logistics and courier platform.
  • Develop and implement procedures to improve logistics operating performance with a focus on scalability, stability and efficiency.
  • Oversee and support the development and implementation of software systems to manage our logistics and courier platform.
  • Monitor and maintain metrics related to courier performance providing guidance and feedback on activities.
  • Expect to manage 24-hour operations across multiple states and time zones.

Knowledge, Qualifications and Skills

  • 10+ years of leadership experience in logistics and courier management, with a strong preference for clinical laboratory logistics experience. Be prepared to show your growth in responsibilities over time.
  • Team oriented, friendly, and outgoing, you are comfortable working with all levels of an organization.
  • Proven track record of solving complex organizational problems and building teams.
  • Strong interpersonal, written and oral communication skills required.
  • Robust organizational and time management skills.
  • Experience analyzing financial statements and creating forecasts and budgets.
  • Strong IT and computer skills are required.
  • BS degree or similar experience/education required, MBA preferred.


  • Full Time Position will be located in Tampa, FL. Other locations in the US can be considered. candidate.
  • Travel requirement (25%).

Full time



Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at [Register to View] to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at site, or (2) via email to/from addresses using only the Zoetis domain of [Register to View] In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Company Details


Parsippany, New Jersey, United States

Zoetis discovers, develops, manufactures and commercializes medicines, vaccines and diagnostic products, which are complemented by biodevices, genetic tests and precision livestock farming. Zoetis serves veterinarians, livestock producers and people who raise and care for farm and companion animals in more than 100 countries.