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Customer Service Representative – Mendota, IL


Last Updated: 8/10/22

Job Description

Customer Service Representative – Mendota, IL

  • Position: Customer Service Representative – Mendota, IL
  • Department: Feed Division
  • Location: Mendota, IL
  • Country: USA

Ridley Feed Ingredients, an Alltech® company, specializes in thoroughly researched, competitively priced micro feed ingredients, vitamin and mineral premixes, and feed additives. Our customers include regional manufacturers, distributors, wholesalers, and large livestock and poultry producers. We are accepting applications for a full time Customer Service Rep. at our facility in Mendota, IL.


This position is the primary customer contact person within the office and will be responsible for receiving orders from customers via phone, email, fax, or other means. Primary duties include order entry through invoicing, which may involve entering orders into AX following established SOP for orders, follow the progress of the order through production & scheduling of delivery or pick up, keeping the customer updated as appropriate, and coordinating orders/shipments incoming or outgoing to other Alltech locations, and processing invoices along with additional duties.


Qualified candidates will possess excellent customer service and communication skills as well as solid computer and math skills. A high school diploma or equivalent is required. Previous experience in an Ag related industry is beneficial.

More Info

Alltech provides the following benefits, effective on the first day of employment (except for STD and LTD) to employees who have the work ethic and commitment to customers, safety, and product quality that we are known for:

  • Competitive pay rate
  • Annual incentive pay opportunity
  • 2 medical plans and 2 dental plans to select from
  • Vision plan
  • 401k plan with generous match
  • Flexible spending accounts
  • Health savings account
  • Disability and life insurance
  • Paid holidays and vacations
Contact Info

If you are qualified for this position, please email us your resume today! [Register to View] [Register to View]

We are an equal opportunity employer and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

Company Details

Nicholasville, Kentucky, United States
Our mission is to improve the health and performance of people, animals and plants through nutrition and scientific innovation. We pursue this mission guided by what we call the ACE principle, our promise that in doing business we have a positive impact on the Animal, the Consumer and the Environment.