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(Archived) Global Clinical Consultation Service - Internal Medicine Consultant

Last Updated: 10/03/21

Job Description

Location: U.S. Remote

Start date: January-March 2022

Position: Full time


Zoetis Global Diagnostics is currently seeking a full-time colleague to join the new Global Clinical Consultation Service for Zoetis Reference Laboratories and Point of Care diagnostic divisions, reporting to the Director of Global Consultation Services.

The primary responsibility of this role will be to consult with Zoetis Diagnostics customers, virtually (phone, video or email), regarding the management of clinical cases. This may include assisting customers with the interpretation of laboratory results, advising on the next diagnostic steps for cases and advising on ongoing case management. You may also be asked to develop and present continuing education material for Zoetis Diagnostics customers.

The successful candidate will have strong organizational and communication skills as well as the ability to build and foster relationships with customers and Key Opinion Leaders (KOL’s) while demonstrating a passion for service to the veterinary community. This is a values-driven organization where service is priority.


  • Provide internal medicine advice virtually, via phone, email and video call to Zoetis Diagnostics Customers
  • Work alongside other boarded specialists to provide advice to customers in various global markets
  • Liaise and partner with members of the global diagnostic customer support and technical support teams
  • Assist in the optimization of an innovative platform to request, perform and complete consultations
  • Foster a positive, collaborative relationship within the Zoetis team and with our customers and KOLs
  • Facilitate opportunities for continuing education, mentorship, and participate in improvement initiatives or other projects, as appropriate
  • Identify and implement ways to improve the service and/or resolve problems


  • ACVIM, ECVIM or RCVS Diploma in Small Animal Internal Medicine. Board-eligible applicants will also be considered.


  • Excellent organizational and interpersonal skills; should have proven skills as an effective team player
  • Professional presence
  • Excellent verbal and written communication skills with strong analytic and problem-solving abilities
  • Strong commitment to service
  • Strong relationship building skills
  • Ability to prioritize tasks and projects and to work at a fast pace while ensuring the high level of quality that is expected
  • 5+ years relevant industry experience
  • Experience with Microsoft Office and other basic computer skills
  • Ability to work from a computer for extended hours

Full time



Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at [Register to View] to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at site, or (2) via email to/from addresses using only the Zoetis domain of [Register to View] In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Company Details

Parsippany, New Jersey, United States
Zoetis discovers, develops, manufactures and commercializes medicines, vaccines and diagnostic products, which are complemented by biodevices, genetic tests and precision livestock farming. Zoetis serves veterinarians, livestock producers and people who raise and care for farm and companion animals in more than 100 countries.